zahra m.

I bought some underwear from the Walmart store (5400 Rue Jean-Talon O) about 10 days ago and because their size was not suitable, I had to return them but the store did not accept and said that underwear cannot be returned while this was not mentioned at the time of purchase.

I always buy from Walmart and I have always been satisfied with its services, but this time I was really disappointed.
Just some days after my purchase I went to Walmart to return them but your colleague said to me, I could not do anything and you should call our customer service to solve your problem, I called the customer service *******295) several times but no one answered! I also chatted with the Walmart help center and they said we only can solve the online purchase problem and you have to call the customer service of the Walmart branch.