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"How about we offer a 60% refund to you?" Is what they emailed me when I requested for a refund. My IPhone got stuck in a rebooting loop and the program instructed me to purchase the full license to fix the issue. I purchase the 30$ plan and the problem still persists. I emailed for a refund and they refuse to refund my full amount. Ridiculous. Bad customer service and bad reputation. Will not use their service again!
Zachary T.'s review of iMyFone earned 8 Very Helpful votes
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Hi Zachary,
Sorry for disturbing you.
Here is the customer service manager Jessica.
We are sorry to hear that the program didn’t work and you are not satisfied with our customer support.
We have checked the case and refunded you fully on Sep 17.
Could you please have a check if you have received a refund?
Best regards,
IMyFone Support Team