I misunderstood something involving my shipment and my rep. Misty cleared it up for me WITHOUT making me feel like an idiot for not noticing the info that was right in front of my face basically. I appreciated her tenderness and kindness and willingness to get things solved. I also had the pleasure of dealing with her supervisor TJ and he was just as awesome. I wish I would be able to deal with more people like these two for other services. It's because of these two I will continue shopping from this company and if anything should go south with an order I at least know I will have GREAT customer care that will help me with it. Thanks again you guys!