I ordered $200 worth of stuff with them online, and didn't end up getting my package. I tried calling their 24/7 line and after numerous tries, someone picked and basically he put off my questions by saying the complaints department will get in touch with me. And obviously no one did. I tried emailing with my concerns and no one replied to those either. Basically, you're better off ordered from some other place like Annus Abrar, where they will actually get in touch with you via whatsapp (a much more reliable way to contact overseas customers) if there are any concerns. This is an absolutely garbage business, run by people who don't know how to treat customers and people who want to make money by scamming others.