Flight cancelled due to covid-19 and have not gotten a refund even after 14months. When contacted via email, they give a generic reply which is of no help at all. I would consider my money gone.
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Empty.
Awful! Need to be shut down. I purchased a round trip ticket and the return flight never existed....
Booked a Ryanair flight. £20 admin fee added. £30 to choose a seat. Tried to cancel, told this is...