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Yvonne m.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since April 2016

  • Review

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  • First Reviews

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Review Distribution

1 Review by Yvonne

4/25/16

Sent phone in using their protective packaging. When I didn't agree with the amount offered afterward, instead of returning MY phone, they sent me someone else's phone... AND shipped it in an 8 x 11 nylon envelope with 1 layer of thin bubble wrap around the phone leaving the delicate phone to slide around the full volume of the envelope. Needless to say the phone arrived with a shattered glass display. They might as well have put a note in it saying "that'll teach you to waste our time." Spoke with the head honcho, Nicholas, and he was condescending and defiant about a proper resolution to this slap in the face. After I threatened legal action the ass finally sent me a check in the amount I was expecting. Give the idea of sending your devices in to these people a healthy dose of reluctance

Yvonne Has Earned 2 Votes

Yvonne M.'s review of HelloTotem earned 2 Very Helpful votes

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