Yvonne E.

Gift basket was to have been delivered to a business Friday to coincide with another delivery at same outlet from another flower company. My order was NOT delivered but I was not notified until 4:23AM (yes, A.M.) on SATURDAY MORNING! I was told someone would call me back. It's now TUESDAY and I'm still waiting for that call. I was personally embarrassed by this missed delivery and the driver's claim the office was closed is simply BS. I received an email Monday at 10:12 AM that the order had been delivered -- it had NOT. It was not until late afternoon that is finally arrived. Again -- still -- no call back. I received an email this morning that I have been given a $20 in-store credit -- AS IF I'D USE THEM AGAIN! Do NOT use Bloomex! They must be under new management as I had used them in the past without issue. This is beyond anything I've ever experienced.