I did my business in Etsy since 2015, crawling on my knees. Everything started from zero. Just last 2 months my business started to shine, I was so happy then out of the blue they deactivated my star items. Not only that, someone ordered from me they holding that money and told me not to ship until clear! Hell, I contacted my customer and ship my product on time. Etsy still holding my money, tried to email and call... NOTHING! What is that protection to buyer and seller? The buyer would think I'm a SCAM if I don't ship their order. I don't care, I shipped my product even tough Etsy still holding my money. My customers are important to me. Beware if you want to start your business in Etsy