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Yves G.

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1 Review by Yves

Working Class Heroes

  • Working Class Heroes

“Horrible e-commerce: package lost and no solution offered, no money returned either!”
9/10/18

Package got lost during final mile. Delivery company showed that it was delivered, but clearly it has not been delivered to the right address, otherwise I would have received my package (office address, 24/7 people at front desk: every package gets logged and stored, so no room for error).

Contacted customer service at Working Class Heroes, and they felt given the delivery company said that the package got 'delivered', they did not needed to service me anymore. This is costing me 96 euro's, and I just cannot understand that any retailer is OK with the fact of helping their customers in this fashion.

I will never, never, shop at Working Class Heroes again. Company that feels fine with their customers not getting stuff delivered and losing money is just mind boggling to me.

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