In the last month. They have had multiple errors and "glitches" with wrong items or packages showing up damaged that they don't want to take responsibility for mistakes. I ordered a few items to my home and somehow the order got duplicated and also charged from my brothers card for the duplicate of my order that went to his house. Their apology? Return the items if you don't want them, and we'll refund you when we receive the items. No apologies for running a second unauthorized transactions on the wrong card?
Not to mention that they don't care what your delivery options are, I return home to find wet, dirty packages where the products inside are destroyed.
Their customer service is horrible now, too many of their products are now terrible and do not match descriptions. They must be aiming to become the online Walmart.
Amazon is great for items that you know about, but I don't recommend for anyone looking for new products, quality or certain products that require fitting like clothes or shoes.