Yulia S.

Such a scam! Can't believe I fell for that! Look out!

I ordered an birthday gift for my father in law. It said 50$ or something and free shopping but provided me a special coupon code for 20% off.
Than when I wanted to pay suddenly they had 15$ for handling and 4$ more for same day.
They asked for the phone number so the recipient can get it as conveniently as possible...
At around 16:00 I got an email that order wad delivered. I never heard back from my father in law so I called to check and of course not only no body called him, but didn't deliver anything.
I called them and they hung up. Second and third time told me they are checking this with the store and will call me back and refund me in the meantime 20%, which of course they never did. They also never called me back!
I also sent an email and got the same response, that they see it was delivered and will check and call me back.
Next afternoon I got an email that said they are happy to inform me that the order was successfully delivered yesterday!
Thank god I paid with PayPal and called to them to cancel the order and wrote to those scumbags that I activated my insurance and demand a refund. At this point I already got an email from PayPal that they managed to get my money!
Any way, "From You Flowers" answered that they want to talk with me on the phone and asked for the phone number, unbelievable! They had it on the initial order and on the 3 phone calls and email I did the day before when they promised to call me back and never did so.
I answered them that and told them that I already got an confirmation for the refund so they called and said they'll refund me the money. DUH!
Surprisingly it didn't stop them sending me an email today, 3 days after, and saying that the order was delivered successfully few days ago.
I don't know what's worse, that they are obviously a scam or that they are a group of idiots that don't know what's going on!
I know that I would never got my money back if I wouldn't use Papal!
Stay away from them!