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Yuki C.

1 Level 1 Contributor
  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since December 2017

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2 Reviews by Yuki


I contacted customer support for a whole 2 months about the issue of not being able to redeem my points and that the code message isn't being sent to me. Sent lots of screenshots for the error and give them every evidence that the problem isn't from my mobile but their system! Told them i'm losing my points from months without being able to redeem them!
They have same 4 messages they answer with it to all your messages and question just like a robot with no trying to help what so ever.
I sent about 30 messages with no help at all, That's VERY Rude!


So here is my honest review about Dresslily, I never pushed clothes from it, only home and accessories stuff.
My first order was magnifying glass and Cute looking chopsticks, The price was pretty nice and I had it as free shipping, it arrived after 4 weeks -which is normal for the shipping method I went for so I was expecting that-, They came in good shape and as described, I only had a small issue with the chopsticks not being wood as described but plastic so I contacted the service and they were pretty good at dealing with the issue and I got a refund for them while keeping what I received.

And since I was pretty happy with the shopping I made another one for Mood rings this time, the price was amazingly great with the discount, I used the same shipping method as before and happily I got it this time faster, within 3 weeks. The Mood rings were exactly as described and am pretty much happy with them.

So for everything, I give Dresslily 5 stars :)


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