Ordered a pair of earrings off of this website expecting it to arrive in less than a week. I contacted customer service after tracking my shipment online two days after its due delivery date only to find out that the warehouse hadn't even been notified of the shipment. I was only offered a reorder of the product which would take two weeks to deliver or a refund which would take a week. Complete disappointment as this order was meant to be a birthday present. What a lazy scam.