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Hello All,
The first incident that happened to me was last year. This was when I ordered and got debitted for the item which did not push through. I waited almost 2 months to have the money creditted back to my account. The second incident was a successful transaction. I got a notice through text and the details about the expected delivery date online, so on and so forth. I was tracking my order through the website which never moved from in-process until the due date. After a few days, I sent an email to customer service about my concern and got reply that my inquiry wasnt submitted. Without no $#*!ing resolution, they ask if I am contacting them about a different issue and $#*!.
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Your R. We're sorry to hear what happened on that. By the way, can you please provide us an order number so that we can check it? For further assistance, you may also send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available from Monday to Friday from 9am to 6pm only. Thank you.