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Credit Repair

7/5/18

It has been a month since I provided their sales rep w everything including payment as requested.
Their "english speaking support staff" reads off a prompter and are not capable of resolving anything.
The comoany after a month takes zero responsibility for their incompetency and tries to put the blame on you.
I have tried multiple times to communicate with the company amd nothing is ever resolved.

I hope that you read every negative review as they all seem to have the same tone and mention same issues.

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DeletionExpert R. – DeletionExpert Rep Over a year old

Thank you for taking the time out to speak with me yesterday. As discussed yesterday our management team is performing a full audit on your record to date, and has begun the process of preparing all information that needs to be collected and gathered in order to accomplish the primary goal of repairing your credit. As a client that is not presently located within the US and does not have a US working phone number for our team to call, this poses many difficulties that we have managed to work around now that management has gotten involved. While our support team has connected with you on skype in order to be able to begin the process of working with you, you may also want to consider setting up an alternative number potentially though google voice or another service that gives us the ability to call you as we are only equipped to make calls inside of the US.

While it may appear that we are taking 0 responsibility as per your statement above, I can assure you that, that is not the case. Management is looking into everything that has occurred, and pulling all call records from each time you have reached out to us and vice versa in an attempt to assist you to the best of our ability while coming up with solutions to a problem that is primarily based on your present location and that poses challenges that we do not see every day. It is with all of this said that Deletion Expert is committed to assisting you through the process of repairing your credit and looks forward to working with you into the future until the process is complete.

Misty
Director of Reputation Management
203-518-4923