Developed in part with a grant from
the National Science Foundation

Member since June 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 34

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Yona

eSURRANTY

eSURRANTY

6/30/18
I paid in full for a 1 year insurance policy in advance for my new Galaxy s8+. When I dropped the phone and the screen cracked, I filed a claim online. They then instructed me to have another 2 forms filled and notarized . I did so and after a few weeks of not hearing from them, I resent it via email and another fax just to be sure but still no reply from anybody in the company. The damage happened February 4th, 2018.
To date, June 30th, 2018 I have not received a reply, a reaction or an acknowledgement of the claim but, I did receive direct marketing offering me a discount if I renew the policy now ... meaning while they are ignoring my claim, they shamelessly solicit more money. Some nerve.
I would recommend you don't use this company, It is a waste of money and your time.
By taking my money and making me believe they are for real, I was thinking I am covered and so I did not seek a real insurance company. So now I am out the money, the phone is not insurable cause it is damaged and I have to pay in full for the screen repairs. Needless to say, I am not insured now for anything else that will happen to the phone.
One can reach only conclusion: Its a Scam

Yona Has Earned 2 Votes

Yona G.'s review of eSURRANTY earned 2 Very Helpful votes

Yona hasn’t received any thanks yous.

Yona doesn’t have any fans yet.

Yona isn’t following anybody yet.

Similar Reviewers on Sitejabber

tylerw97
10/28/19

They are crooks at this scam of a company. It has been 83 days since I sent my phone off. And...

cario2
10/1/19

Beware of using this company. Very easy to purchase the policy but not so easy when you have a...