Dear Yesica,
I understand your concern and wish to assist in resolving this issue. Please allow me to explain the charges associated with the specific subscription you selected. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. Unfortunately, because the trial was not cancelled within 7 days, a recurring subscription fee of $19.95 began to charge. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 should you have any further questions or concerns regarding this issue.
Sincerely,
The Spokeo Team
yesica Has Earned 28 Votes
Yesica C.'s review of Spokeo earned 28 Very Helpful votes
Dear Yesica,
I understand your concern and wish to assist in resolving this issue. Please allow me to explain the charges associated with the specific subscription you selected. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. Unfortunately, because the trial was not cancelled within 7 days, a recurring subscription fee of $19.95 began to charge. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 should you have any further questions or concerns regarding this issue.
Sincerely,
The Spokeo Team