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yeshd1

Yesh D.

Contributor Level

Total Points
80

1 Review by Yesh

8/18/21

I shopped at Citi-Trend for back to school clothes for my daughter. Being that the fitting rooms are closed I had to go back and forth exchanging items. I tried to return a pair of jeans that I previously exchanged but the Citi trends sticker wasn't on it. The 1st cashier just switched them because they were the exact same pair. When I presented my receipt for the return this mean ugly cashier didn't want to return them! The cashier who exchange them before told her that the receipt matched the description of the jeans but this ugly micky ficky insisted on giving me a hard time! She also claimed that other items that I was returning wasn't on my receipt and they were! She made me so mad! One thing that I don't understand is why do they have such an ugly mean person from the inside and out working there! This is the short version of a horrible experience! I will never shop in there store again! I prefer to pay more and get good customer service than to deal with such a mean and rude cashier!

Products used:
Jeans, shirts and shoes

Service
Value
Returns
Quality

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