Yelena G.

I have purchased electronic tickets, a night before the event, for a tournament and have not received any follow up confirmation. On the day of the event I have still not received any confirmation or electronic tickets. After getting to the event of 300,000 people, I checked with Will Call and they could not locate any tickets under my name. I called StubHub and they stated that I've purchased paper tickets and they are located at some hotel which is 10 miles away. Since we were traveling with our friends, we did not drive and could not get an uber due to the busy event. We simply got scammed from StubHub. They false advertise that tickets were electronic and then stating that they were paper tickets AFTER purchase and NEVER providing a confirmation. We ended up repurchasing tickets on the spot again from StubHub just so we can enjoy the event with our friends. What a nightmare. I figured after getting home from our trip I will give them a call and they will recognize their fault of false advertising and not sending a confirmation. Since they scammed me from electronic tickets and providing paper tickets, if I have received confirmation, I could of planned ahead and got the tickets. They said they did sent a confirmation, which is once again a lie, I never received any confirmation. StubHub has ignored the issue and rejected helping us out. Even though we have repurchased tickets from them again! They ended up getting business from us twice! They are a scam company! I am seeking a legal advice and filing attorney general complaint.