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yassine t.

Contributor Level

Total Points
82

1 Review by yassine

  • Epoch

6/28/19

They got me 119$ for a payment supposed to be 1$
This 119$ was no where before I accept the payment and only surprised by it after receiving paypal email.

To get the the higher amount of money from you, they transferred the trial memberships to the annual one, not even the monthly memberships.

I contacted them and they say: bah! You didn't read the TERMS AND CONDITIONS :)

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Rand P. – Epoch Rep

There are multiple ways that purchase amounts are displayed to each customer. First, every site we process for is required to have clearly stated terms of purchase, and by "clearly stated" we mean in print size relative to any offer, in strong contrasting colors, and at the point of sale where you progress to a payment page. Second, the payment for where payment credentials are entered is controlled by the payment processor, Epoch, and each payment form fully discloses at the top of the page what you are purchasing, for how much, and if that sale has subscription terms. Third, once you make a purchase, you are sent an email receipt for your purchase that restates what you purchased and how to view your purchases. You can always see your account details in order to manage or cancel subscriptions or reach customer support. If you would like to post the page where you made your purchase, we can verify all of this with you.

yassine Has Earned 2 Votes

Yassine T.'s review of Epoch earned 2 Very Helpful votes

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