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Yas Q.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since May 2019

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1 Review by Yas

5/23/19
AN ABSOLUTE HORRIBLE EXPERIENCE. Sold the world, delivered 0. Nimra- lied about all the ziarets- Ahmad Latif (manager) - lied about hotel/vouchers/ payments. CEO Mr Ghilani syed- did not give a monkeys. My dates were changed (no problem) but they changed my hotel without any notice or without my consent. Got to Madina hotel with my 2children (4 & 5) my wife and elderly parents and were refused entry to the hotel as they hadn't received any confirmation from my travel agent. Managed to sort it out 3hours later, then was asked to check out the next day at 2, as the agent only booked us in for 24hours. Absolutely horrible experience- Mr Ahmad Latif (compulsive liar) (the manager) did not care quoting " it's not my fault they haven't received payment". Wait a sec I paid the agent, who's responsibility is it to pay the hotel?. All of the ziarets- got told at point of sale we will have someone with us giving us the history of each ziaret- no body was with us and no information from the driver.

Would I recommend this company- STAY AWAY EVERYONE- DO NOT HAVE THE SAME EXPERIENCE AS WE DID. If you choose to go with them- DON'T SAY NOBODY WARNED YOU.! London- ILFORD

Yas Has Earned 3 Votes

Yas Q.'s review of Al Haq Travel earned 3 Very Helpful votes

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