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Yaroslav E.

Contributor Level

Total Points
80

1 Review by Yaroslav

  • Rentalcars.com

10/22/21

Rental number *******
Made a full prepayment for 5 days for &150 through Rentalcars.

Should have received the vehicle from Green Motion in Turkey for 10 days.

We arrived at the office of the company on the day of the lease.
We had all the documents and an electronic credit card in the driver's name in our smartphone.

Green Motion refused to issue a car because they need a physical plastic card, not an electronic one.
The rental rules indicate that a credit card is needed, but it is not specified that it must be a physical, plastic one.

Now it is 2021, they do not take physical credit cards with them - there is Apple Pay and Google Pay, it is much safer than a physical plastic card.

Green Motion canceled the lease immediately at the time of contact, there were no problems with this.

Rentalcars refused to return $150, they just kept them for themselves!

They wrote, explained - to no avail. They answer that they are sorry and that's it.
No car, no money.

I read the reviews - people have similar problems - just what is wrong - neither the car nor the money.
If you want to book a car, it is better to book on the spot or directly with the company.

Do not use Rentalcars, you will save both your nerves and money.

Products used:
Rent car

Service
Value
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