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Yaqoot J.

1
Level 1 Contributor

Contributor Level

Total Points
344

3 Reviews by Yaqoot

  • FashionInteriors.co.uk

8/16/16

Excellent service, super fast delivery, great customer service, would definitely recommend!

  • FunkyPigeon

8/16/16

Cards always turn up on time even to international addresses which is great! I've contacted their customer service in the past who have responded within 24 hours and been very helpful. Great range of cards too and I love that you can input photos on the inside of their cards which many other similar websites do not offer! Continue the great work Funky Pigeon!

  • VGMedispa

8/15/16

I took up a Groupon offer and unfortunately wish I hadn't as the customer service is appalling. The manager at the Birmingham branch is rude, confrontational and aggressive. I turned up to my appointment completely unaware that they had cancelled it, without notification, simply because I put in a formal complaint about their customer service. They then threatened to stop me from having my remaining treatment sessions without giving a refund, when I questioned why my appointment was cancelled. There is no way of contacting Head Office directly so you can't escalate the complaint beyond the manager of the branch which of course is ridiculous as it means there is no accountability for the behaviour of the staff at the branch. Basically they take your money and have no interest in providing a good service.

Avoid this company - all they want is your money!

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VG M. – VGMedispa Rep

Thank you for sharing the information with us on your experience, our senior team are in touch directly with you and we are resolving this matter. It has been reviewed internally and steps taken to ensure this doesn't happen again. We are sorry that this is the experience you have had with the company, and we continue to make improvements based on customer feedback.

Many Thanks
VGMEDISPA

Yaqoot Has Earned 4 Votes

Yaqoot J.'s review of VGMedispa earned 4 Very Helpful votes

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9/16/20

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12/25/19

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