Yan W.

So, i tried to use a groupon to purchase two items. Everything seemed fine until I received someone else's two items. It was a crossfit woman's order, so i"m sure she's mad... So after being on hold for over an hour, they told me all they could do was give me back my money at 70% of what I paid, since "the groupon" is no longer available and all they had was a 30% coupon. And they would only do so if I sent back the items. What?! They never sent my items, and are charging me 30% of the order?!?! It was over $100, so that's a lot of money to try to swindle from a loyal customer. Then, they "magically" had similar items in stock, so I settled to get the similar items shipped to me. Surprise! I only got one item from the order. This is two months into this order and I probably will never see the other item. I've tried to contact them via e-mail with promises of "hearing back" in 24 hours (three times, no recontact.). I've also been on hold more than once for over an hour. Reebok online is seriously the shadiest operation I've seen. I've ordered from them only once before, but this is it! I'm considering legal action or a complain to the better business bureau. It just want my money back!