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I have bought an expensive bike trailer from BikeInn in November 2020. The box came with some missing items and I have now been in contact with BikeInn for more than 6 weeks (14 emails sent + 4 phone calls in Spain!) and I have simply received no answer whatsoever. Bonus: I have been charged some extra fees that were not clearly explained when I initially submitted the buy online (income duty import which represents 10% extra on the top of the overall price).
Don't get impressed by the shiny website, they are not serious professionals. Stay away from BikeInn!
Yannick.
Tip for consumers:
Stay away from BikeInn and TradeInn and do not get impressed by the shiny website!
Products used:
bIKE TRAILER
Yannick L.'s review of Bikeinn earned 13 Very Helpful votes
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