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Yan L.

Contributor Level

Total Points
80

1 Review by Yan

  • Rocket Lawyer

7/15/21
Verified purchase

I called to cancel account. Why you reply to down lower my account?
I want to cancel it within 7 days!
NO CHARHGE!

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Velma A. – Rocket Lawyer Rep

Hello Yan,

We apologize for any confusion, but downgrade is simply our term for cancellation. Therefore, it looks like your account was cancelled as of 6/13/2021. We've sent you another confirmation email as clarification, but if you have further questions or concerns please respond back to it and we can assist you from there.

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