Worst customer service I've experienced in my entire life! These posts are real! They are horrible! So disrespectful! They never sent me tracking information! Barely responded to any of my emails! Refused to refund my shipping due to there irresponsibility and inability to do there damn job! On top of that some jerk decides to email me with this horrible attitude and condescending remarks. I wish I would've payed warning to the posts on here! Still haven't even received my sand boa! I will be reporting these people. Sad to be a Miami native and get treated so poorly. F**k snakes at sunset your garbage!