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Yamica P.

  • 2 Reviews
  • 10 Helpful Votes
  • 0 Thank Yous

Experience: Finance, Home & Garden

Member since May 2015

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2 Reviews by Yamica

I wasn't going to even bother with writing about my absolutely horrible experience with Home Advisor, but they won't leave me alone, so here it is. I signed my company up with them shortly after I went into business. I didn't care for their terrible standard operating procedures, so I canceled my membership within 4 months of paying for it. 2 months later, I receive a threatening letter about paying for charges incurred AFTER I canceled. I called them to straighten it out, but surprise-surprise, they suck at straightening things out. I spent about 30 minutes on the phone with them and at the end of the phone call, I was assured that my account had been canceled, "we're sorry, blah blah blah". I considered that the end of things and went on my way. To this day, I am STILL receiving unsolicited leads on an account that is supposed to be disabled/inactive/canceled/dead. To say I'm frustrated would be a gross understatement. At this point, I probably have high blood pressure due their incompetence. I can't fathom how they remain in business. If you are a small business owner in the construction or home improvement industry, do not - I repeat - DO NOT waste your time or your money with these fools. There's a reason why you can't leave a Google review about them.
I called to get an explanation of why the Experian and Equifax scores were not updating. Frustrated with my lack of understanding, the "customer service" rep actually caught an attitude like a high school girl, and then subsequently HUNG UP ON ME. Yeah, great way to spend $30. If you don't need help, the site is great.

Tip for consumers: You should be very self sufficient if you intend to use this site. The people on the phone were not trained properly and you will ultimately be left no better off than before the call.

Yamica Has Earned 10 Votes

Yamica P.'s review of HomeAdvisor earned 9 Very Helpful votes

Yamica P.'s review of TrueCredit earned a Very Helpful vote

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