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Yago U.

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1 Review by Yago

Travelgenio

  • Travelgenio

“Bought ticket. Couldnt board because travelgenio didnt issue it”
9/21/18

I booked a flight through the worst travel agency in history. Paid a 500 euro ticket to go from Madrid to Boston. The airline did not let me get on the plane because they agency had the reservation but the ticket was never issued. Then travelgenio said they did everything correctly and never issued the return of the money. I had to pay an extra 700 to get to my final destination due to their incompetence. I filed a lawsuit against them. Never use this travel agency.

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Travelgenio T. – Travelgenio Rep

Hi Yago, of course we can help you with your booking doubts. Please send us a mail to customer.service@travelgenio.com with your booking code and we will tell you the booking status. Regards

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