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Rebox give a lot of advise and several solutions with email and phone. But when the problems stayed they ask us to send over the receiver. Within a couple of days we got a brand new receiver back. After checking at Rebox this receiver seems to be good but after checking this receiver also goes wrong at Rebox. They have send over a brand new product without any restrictions. Our experience is very good 100% trustfull. A company who knows what service is.
After some strubelling we can say that we trust this company 100% and we will place orders again. We didn't expect the sollution they have given us. We don't have any complains about Gearbest. This company is trustfull and we will place orders at Gearbest. After a complaining that the products didn't arrived they give a 100% refund and after some weeks the products was still delivered and we also may keep it for free. We have now complains!
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Dear Customer,
Thank you for your review.
Even though unregistered shipping methods do not come with a tracking number, please rest assured that the estimated delivery time is valid regardless of tracking information availability.
We have sent you a message regarding your issue in your account. Please check our detailed information related to your correct ordernumber and reply to us there.
We hope you will receive your items soon.
Gearbest.com