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Xiaobin C.

Contributor Level

Total Points
161

2 Reviews by Xiaobin

  • Nordstroom

3/17/22

Nordstrom is no longer the brand name that you would expect with bad customer service. I ordered a facial product with their online promotion of 3 gift products. However, I only received one gift product. After contacting their customer service, they acknowledged that it is a mistake in the advertisement, but refused to do anything except for returning the product. It is very disappointing that after spending so much time with the purchase and they do not honor their promises.

Service
Value
Shipping
Quality
  • Inspire Uplift

6/7/20
Verified site experience

On the last step of checkout, the operation failed for the first time due to inspire uplift site issue.

Reason I chose this business:

Google result

Reason I chose this product:

Recommendation from friend

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Xiaobin C.'s review of Nordstroom earned a Very Helpful vote

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