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1 Review by Xavier

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Chegg

3/27/18

By January I sent my book to this company knowing by email confirmation I would receive my check in the mail 15 days later. It turned out I nearly waited almost two-and-a-half months later; their excuse my book was, "suspected" that it may have "been a fraudulent copy." If I had not contacted them by email in complaint about their delay, I would not have known about the fraudulent copy reply. Why wait to email me a notice about something that could've been serious AFTER I contacted? I JUST received my check in the mail today - 3/27/2018. I don't want to sound like a whining brat, but Chegg has to do better to inform your customers on the issues at hand! You can lose customers, and frankly you just lost one - me!

Xavier Has Earned 3 Votes

Xavier C.'s review of Chegg earned 3 Very Helpful votes

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