These are the facts: I purchased a wig for $169.00 (on sale)- they sent the wrong wig and the quality was super poor! I have tried endlessly to resolve this issue and received no response. When I got PayPay involved - they responded by offering me a $20.00 refund! I rejected the offer. I really wanted the wig. The reviews I read from others were glowing. I now believe they were written by the company officials This is the worse company ever! You decide if you want to trust this company - but these are the facts! I've never had this happen to me when ordering from other wig companies. Can you believe they would offer me $20.00? That in and of itself should alert us to the fact this company is NOT about doing the right thing. The wig they sent me could not be used as a Halloween costume. Why not sent the correct wig? They specifically said to not send the wig back to the address on the box it came in - wonder why? DO NOT TRUST THIS COMPANY!. Thank you for reading this review!