Wm X.

September 29,2016

This morning at 9:20 a.m. I was speaking with Aviral Gupta of iyogi. Had to screenshot the chat. My computer was running slow, and I asked Avrial Gupta to speed it up. Here are verbatim excerpts:

Aviral Gupta: Now your computer is fully optimize (sic) and working fine.

Me: May I give it a quick ride before you disappear

Aviral Gupta: No.

Me: Could you explain why I am not allowed to try it out while you insure all systems are go?

Aviral Gupta: Yes.

Me: Super. Will you now do so?

Aviral Gupta: No.
Are you happy with my services?

Me: I dont know because I have not tried out my computer.
If it is working with optimum celerity, I am ecstatic.
If not, I am perturbed at your brusqueness.

Aviral Gupta: Okay as you wish.
Is there anything else?

Me: How do I save this chat?

Aviral Gupta It is not possible

Fortunately, they cannot disconnect unless you let them go, so I made him wait while I screen shot the conversation. Typically, the techs try to get a promise from you to give them high review ratings before they let you exit. With few exceptions, they press you to buy more things. I have admonished them in the past. I suspect Im blacklisted (my customer number). Theyll take my money, but are not always there. I once went a month without being able to contact them, and their 800 numbers constantly shift.

Oh, and my computers still slow. Thanks, Aviral Gupta.