Lies, confusing, takes every opportunity to upsell
I had a horrible experience trying to book halong bay with this company. Through exchange of approximately 10 emails, the company reveals new costs, at every email and tries to upsell you services that are already included in the trip, and will nickel and dime you at every opportunity.
The prices may be attractive, but you are better off paying a few bucks more and use a more reputable company. Do not trust this company!