They initially send you email confirmation of payment but never alert you by email for their consecutive withdrawals from your account. Done by stealth. Zero warning by email. Zero receipt by email. Zero payment confirmation by email for the many many charges they deduct without you knowing. I already lost 2 24.95 payments on my card for no reason. Dont get tricked by their hidden agenda and steal your money!, please read the fine print.
Hi Winson,
We would like the opportunity to clarify some of the information. The following serves as a guide which may clarify any doubts you may have regarding your account. When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. We are very sorry that you have had this experience with our product.
Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution. We are committed on providing great customer service.