Cash gift sent to India before Christmas never got through since a name was added like: "Shubal No last name". It was amended just yesterday on 5th Jan 2021. The staff should be more responsible and not make an error like this. Delay in receiving the funds on time is very disappointing. The manager needs to should train the staff.
Besides this, Too many personal details are required on Lulu form/slip and that has to be improved made as compact as possible. Other exchanges have very limited data and provide excellent services. I rarely use Lulu services. Care must be taken in future.