For Business
Write a Review For Business Write a Review
Thumbnail of user wilmab50

Wilma B.

Contributor Level

Total Points
80
0
1

1 Review by Wilma

Verizon

  • Verizon

“STEALING FROM CUSTOMERS”
2/19/21

They force you to download their app and do THEIR JOB, otherwise you could hold on the phone for hours and get hung up on before speaking to anyone. After doing THEIR JOB ONLINE I cancelled high-speed Internet and they SAID because I didn't respond to THEIR EMAIL, they had to CONTINUE CHARGING ME FOR HIGH-SPEED INTERNET EVEN AFTER SENDING THEM THEIR TOWER BACK THAT I WAS USING FOR THIS PURPOSE! THAT IS STEALING FROM YOUR CUSTOMER! THEY CAN SEE ON THEIR END I WAS NO LONGER USING HIGH-SPEED INTERNET SO WHY WOULD THEY CHARGE ME FOR IT ESPECIALLY AFTER I CANCELLED IT? STEALING!

Service
Value
  • Comments (0)
  • 35.0K Views
Helpful  (0)
Thank you

Wilma hasn’t received any votes.

Wilma hasn’t received any thanks yous.

Wilma doesn’t have any fans yet.

Wilma isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user grahams279
Graham S. reviewed Verizon
4/17/24

Customer service person refused to address issues. Would not return calls or emails. Organization...

Thumbnail of user chungnamh
Chungnam H. reviewed Verizon
3/30/24

Hello, managers or Verizon users. I recently had the worst experience of switching to Verizon...