Please for the love of God, don't buy roadside assistance from these people. Use AAA or someone else if you feel that it it necessary for you to have this coverage. Please just call a local towing company they can assist you a lot better. Allstate will collect you money for coverage then when it's time to act get a tow. They will only pay the company 42.00 and leave the rest up to you to pay. As a owner of a towing company it is frustrating to see people use this then wonder why I'm asking for them to pay the additional balance of their call when they assume they are covered for a tow. You will get short wait times and better assistance if you just call the towing company direct.