Willis M.

I spoke to the owner before making purchase on June 22,2017 of some 19th century trousers. I had bought from them in past years and was always happy with their products and timely service. Now, times have evidently changed. They've had close to a month after taking my payment in full + shipping cost. They have refused to return my emails or phone calls and when they finally returned an email July 17th, they told me there was no one there with the name of the owner I spoke to. They clearly plan to keep my money after I had enough and asked for a refund. The email did not even address my request that my money be returned. I was told there IS no one there with the name I KNOW to be the owner, 4 days short of a MONTH since they took my money. This was once an honest, legitimate business. It's now clear they're in the business of taking money, then forgetting they ever heard of you.