When online order was placed, they promised a delivery date. On that date came about and no delivery, I contacted customer service and got the run around. First they told me that they gave the wrong promise date. Then I was emailed and told my order # on my receipt on my electronic receipt is for someone else back in 2011, it's 2016 now. They do not want to accept responsibility. I will never order from them again and suggest that others do not either.