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I placed an order at Dot&Bo 11/28, and until now 12/26 I've not get my sofa yet. Once I placed my order I was told the delivery was included, I reached them out to inform that my condominium requires Insurance to delivery, now they want me to charge for the Certificate of Insurance, and to not return any of my messages. I do have the transportation company sending me emails saying that I have no option, or I pay the COI or pick up the sofa myself. They do not have customer service phone, you have to send email and wait 3,4 or even 5 days to get some unhelpful responses.
If I knew I would had not place any order, stay away from them.
William T.'s review of Dot & Bo earned 4 Very Helpful votes
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