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William T.

Contributor Level

Total Points
180

2 Reviews by William

  • Saks Off 5th

3/9/20

I ordered a pair of shoes The actual size was much larger than indicated
I followed their steps for a return
They sent the shoes back to me accusing me of wearing them
I called an explained I couldn't wear them even if I waned to because of the size
I was told they would contact me in 24-48 hours... No contact
I called back and was told there is nothing they can do

  • Ashford

6/15/18
• Updated review

Was told over a month ago I would receive a refund
Still nothing
Have called repeatedly
Horrible customer service

Unacceptable
5/11/18
• Previous review

Purchased an Oris watch that stopped working after a few months
Returned the watch, at my expense, for repair
They determined it could not be repaired
I requested a refund
Was told they could only give me store credit
That is not accept

William Has Earned 18 Votes

William T.'s review of Ashford earned 8 Very Helpful votes

William T.'s review of Saks Off 5th earned 8 Very Helpful votes

William Has Received 1 Thank You

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Charles M. thanked you for your review of Ashford

“Thank you. I cannot agree with you more about this vendor. I will never buy from them again. I got even worse experience with them. After rounds of repair, the two watches I bought from them are still bad. They refuse to refund me for one of them.”

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