Placed order for two items on Oct 3, with delivery expected Oct 5-8, but while one item was delivered on Oct 8, the other was delayed until the 14th (only found out when I contacted Lazada) and then on Oct 11 I was told it was cancelled (fortunately used Cash on Delivery, or I could be waiting 45 days for a refund). Lazada has very poor customer service; no email address, simply a "Live Chat" feature where "all the agents seem are busy now" is what you normally see. My first time using this, and now my last.