I booked and paid for March 2020 flights to India in January 2020. These were cancelled. Cancelled. I am still waiting for refund after many emails and calls.
This happened again in December 2020 with flights to Iraq. I am still waiting for refund.
Most of their advertised numbers are fake and their customer service reps lie about refunds being processed.
Unethical. Dishonest. A truly crokked business.