I have used Eventbrite three times, twice in 2018 and once in previous years. No problem the first time, but a complete disaster the second and third times, which occurred within two weeks of each other. First order was for a conference I often attend in S. California. Never got a confirmation email; my credit card was never charged. I had to call conference management; they arranged for me to attend, asked me to bring check. Worked out fine. Second time in less than two weeks, I tried to purchase a ticket for a Jackie Evancho concert, also in S. Cal. For a later date. Received no confirmation, my card was charged and purchase price sent to theater. Had to call theater to confirm. They printed a ticket and mailed it to me. Only way to contact Eventbrite is by phone, but phone number is on confirmation. No confirmation=no phone number. This year Jackie's management has changed ticket broker, so no problem for concert this October. Informed conference leaders that unless they changed sellers, I would no longer attend. Leaders are personal friends of mine. Very embarrassing for them and me! Will never use Eventbrite again.