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I accidentally ordered a quantity of 4 instead of 1 pots online. I immediately called to remedy the situation. They said, since it was sent to fulfillment, they couldn't cancel and I lost over $100 in shipping. Went to return it in store and they couldn't help me and were VERY rude. Amazing how poor this company is. Very very disappointed.
Do Better.
William S.'s review of Williams-Sonoma earned 6 Very Helpful votes
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An item listed as available and continued to be so a week afterward ordering was backordered...
None, I mean nome of their CSR make any sense. They reply to you with that copy and paste BS. I...
