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William S.

1 Level 1 Contributor
  • 3 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Hobbies & Interests, Food & Drink

Member since March 2019

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

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  • Profile Views

    119

Review Distribution

3 Reviews by William

4/30/21

Camera worked for 3 hours then reported "no internet connection". Customer Service had NO idea how to fix. Despite 126GB of memory, customer service blamed issue on "not even memory to run videos". (Remember it was broadcasting for 3 hours)

Call ended without camera working.

Amazon (Ring) believes if they keep saying "I'm sorry for you inconvenience" they'll win you over. This as repeated so many times I asked the associate to stop. Despite this, they continued... as it's a part of their script. Just an example of how they don't listen to or respect the customer.

Service
Value
Shipping
Quality
4/15/21

One shirt (? 2lbs) costs 13.95 for shipping. (This is the cheapest offered) If you review their shipping policy/pricing you see that shipping is based on amount spent, not weight of package. If you purchase a $20 item, it will cost you 10.95 to have it shipped. Your item is actually 30.95

Many merchants offer free shipping over a certain dollar amount. TA increases your shipping, the more you spend.

Tip for consumers:
Consider shipping costs when purchasing.

3/7/19

I've had 2 experiences with OT that have both been disasters. First I was given a gift card for the Boston area. No one accepted OT gift cards. Never got to use the $150.

Their customer service is as bad as their program. There is no option to speak with someone. They only accept questions through the Internet. The answers are clearly generated by artificial intelligence as the response did not address my question but provided information on the rewards system.

William Has Earned 3 Votes

William S.'s review of OpenTable earned 3 Very Helpful votes

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Told that product would arrive in 5 days. Taking more than 2 months. Customer service worst. Ever!

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Andrew E. reviewed Ring
6/15/21

I purchased our ring device 1.5 years ago and since then it has been a total pain. It goes...