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William R.

North Idaho, USA

Contributor Level

Total Points
80

1 Review by William

  • Seal Skin Covers

1/15/21

I purchased a boat cover from Seal Skin by entering the information from my specific boat. It took a while to be delivered but was in great condition. Upon putting it on the boat, it was about 30" too long to fit properly and didn't have any cut away to make room for an outboard motor setup. After multiple emails I was sent a return sticker for a replacement. After mailing the cover back, I waited weeks and sent multiple emails asking about the replacement. Eventually I was able to contact them by phone and was told the replacement had been misplaced and would be sent out right away. Weeks later the replacement arrived. Now that it was November we had 6" of snow so had to wait a couple weeks to put it on. The replacement turned out to be 18" too long and still had no adjustment for outboard motors. I sent an email with pictures explaining the issue and was told there was nothing they could do. I then requested that Seal Skin refund my money and was subsequently told that the sale was final because it was beyond 30 days since the original order. I appealed this due to them taking multiple weeks to send out the replacement and was denied. Seal Skin says the covers can be inches to a foot too short or too long. Mine was multiple feet too long. Although they claim you will have a tight fit, you won't. In an area where you have rain or snow, this is not the cover for you.

Tip for consumers:
Covers are not tight fit and are better if just used as dust cover. Covers are made with a straight end so will not fit correctly if using an outboard motor. Service is very hard to connect with and does not pay attention to the detail in emails. This is a Quantity over Quality store.

Products used:
Boat Cover

Service
Value
Shipping
Returns
Quality

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