I have previously spent 7 hours with their tecnical department out of the Phillipines trying to get a product of their's to work. Never could get it to work. I then swore I would never use their products again. After years I tried them again. After using one of their devices on a monthly basics I stopped service and they continued to bill me for four more months and now will not credit me with the over charge. Have had to block them on my credit card of additional charges. They were sneaky on this deal as they gave me a free month and then claimed I needed to have contacted them again to discontinue service for the second time. I do not do business with people who are dishonest and will never deal with them again.